CoolIT Systems

Transforming a complex, global technology story into a clear, customer-focused website built to drive enterprise engagement.

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The Challenge

CoolIT Systems is a global leader in liquid cooling technology for high-performance computing environments, supporting AI, hyperscale, and enterprise data center operations worldwide. The company needed a website that reflected the scale and sophistication of its business.

The existing content was extensive, highly technical, and developed over time by multiple stakeholders. At the same time, the new website needed to shift from a product-centric approach to one focused on the customer journey. This would help diverse audiences such as server manufacturers, hyperscalers, and data center operators quickly understand how CoolIT fits into their infrastructure.

The goal was to create a clearer structure that would:

  • Simplify complex technical messaging
  • Serve multiple enterprise audiences
  • Strengthen lead generation
  • Act as a central resource for white papers, case studies, and technical content
  • Provide a scalable foundation for future growth and integrations

The Solution

UX Strategy & Content Consolidation

UX Strategy & Content Consolidation

Our Agency Director, Kent began with an in-depth discovery process and full content audit to understand how CoolIT’s solutions, audiences, and business workflows intersect. Working closely with the client, we reviewed, consolidated, and reorganized a large volume of technical material into a more cohesive structure.

Information Architecture & Wireframing

Information Architecture & Wireframing

Given the complexity of the business and the number of internal stakeholders, the information architecture and wireframing phase focused on alignment and clarity. Every step of the way, we guided the client through detailed discussions to map how their solutions are evaluated and implemented, ensuring the site structure reflected real-world decision flows. This collaborative process helped create a clear, scalable foundation for both users and internal teams.

Conversion Strategy & HubSpot Integration

Conversion Strategy & HubSpot Integration

Lead generation was a core priority which is why we brought in our Project Manager and CRO expert, Nikki who incorporated CRO elements to strengthen calls-to-action, introduce trust-building elements, and create clearer conversion paths throughout the site.

HubSpot-powered forms were implemented to support improved lead capture, data flow, and internal processes, making it easier for prospects to request information, access resources, and connect with the CoolIT team.

Custom Development & Interactive Features

Custom Development & Interactive Features

The site was built with flexibility and long-term usability in mind. We developed a reusable interactive deployment map that highlights CoolIT’s global data center presence and can be managed directly by the client.

We also worked with CoolIT to plan and produce a homepage 3D animation video that visually communicates their technology and deployment process, translating complex engineering concepts into a clear, engaging visual asset.

All custom components were designed to be easy for the internal team to manage and update without developer support.

The Result

Throughout the project, we worked closely with the CoolIT team to keep momentum and provide guidance at every stage.

Now, the new CoolIT Systems website presents a clearer, more structured story. Enterprise audiences can quickly find relevant information, conversion paths are stronger, and the platform now serves as a scalable hub for technical resources and future integrations. Most importantly, CoolIT now has a digital presence that matches the scale, credibility, and ambition of its global business.

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